Reviews

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From: Ploy S
Date: Wed, Feb 8, 2023

Thank you VERY MUCH, Catherine, for your work and additional information/findings about the bag!.

Your excellent service and great communications make the whole process pleasant and original.

I'll be sure to put in good words about your company to all my friends!

Enjoy the rest of your day and take care!

Ploy

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From: Susana S.
Date: Fri, Dec 2, 2022 at 1:16 PM
Subject: Re:
To: Authenticators Rus <authenticatersrus@gmail.com>

Catherine,

Thank you for the information and educating me on what to look out for when purchasing a luxury bag. I'm truly thankful for your time the time of the experts. This has definitely been a learning experience for me. While things didn't work out like I hoped they would. I did end up finding an authentic bag that had your approval. I now have to wait for Tradsey site credit to be transferred to Vestiaire Collective to apply it towards a new purchase. Keeping my fingers crossed that the bag will still be available.

Again thank you for your time and consideration. It means a lot to me to know that your company cares about what you do. I wish you a blessed day and hope you have a wonderful Christmas and New Year!

Sincerely,

Susana Shirley

(Happy Client)

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From: Shelbiee
Mar 15, 2022 at 9:10 AM

Catherine with Authenticators R Us is an unbelievably knowledgeable and insightful person, and her wisdom and attention to detail definitely is reflected in her work. She has years of skills with fashion authentication. She is also quick to respond and provides extremely helpful feedback, making the process smooth and simple. Authenticators R Us has the customers best interest in mind, and puts the integrity of the brands first above all. I enjoyed correspondence with Catherine daily when working with her, and she is a pleasure to work with.

-Shelbiee

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From: Emmalyn P
Date: Mon, Feb 14, 2022 at 4:12 PM
Subject: Review for Authenticators R Us

Outstanding Service!

I bought a scarf with questionable authenticity from Poshmark. I emailed Authenticators R Us to inquire about scarf authentication.
I got a response within the hour. Special thanks to Catherine who was very friendly and went above and beyond in giving me detailed email instructions and photos to assist with my counterfeit item return. She was such a big help in getting my scarf authenticated and getting my Letter of Proof the same day.
My refund request from Poshmark was accepted thanks to the Letter of Proof provided by this website.
I wish I could give this company a 10 star review!
I highly recommend this website. If you have a designer item that needs authentication, you have to check out Authenticators R Us! They are the best!
From one very satisfied and happy client,
Emmalyn P.

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From: Quan M
Date: Tue, Jan 18, 2022 at 2:06 PM
Subject: Review

I would highly recommend Authenticators R US. The service is very quick and full of information.

I will definitely use Authenticators R US again. Thank you very much.

-Y

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From: Lisa K.
Date: Fri, Dec 31, 2021 at 4:51 PM
Subject: Review for website

I have used Authenticators R Us to authenticate over 80 luxury/designer items. While I’ve had to use other authentication services here and there for items they did not specialize in, this company hands down beats them all. They are quick to respond and thorough in their research. If they need more photos they ask. I never have to send inquiries asking if my items are finished. They are speedy and efficient. Their prices are a real bargain, while actually market competitive or better, you get lots of extras in the deluxe evaluation service. Not only do you get a superb certificate of authenticity but you also get background/history on the item including age of manufacturing, the actual name of the product, retail/resale value and now for the drum roll please….often times tips for resale whether is cleaning tips, how to price or sell the item, often a link to a current identical item for sale on the market and I’m probably missing a lot of other gems that I received about my items from this amazing company. It’s nice not having to keeping purchasing “extras” to get all the information I need!
For items that I have come to learn are fake/counterfeit, this company and been phenomenal in providing a certificate for refund at no extra charge and help in ensuring that I receive my money back.
While they may not have a fancy website/customer portal (which I have come to learn checking out other authentication companies is just annoying fluff), the owner of this company has been speedy to reply to my emails and I’ve had no issues with this form of communication. They also give you heads up if they may be out and turn around time will be longer than normal which has happened once in the last 8 months.
I can not say enough great things about Authenticators R Us! Thank you!

Lisa K.

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From: Alexandrea
Date: Sun, Nov 14, 2021 at 7:24 PM
Subject: Review
To: authenticatersrus

I 100% recommend Authenticate R Us. Fast and reliable. You can not beat the customer service as well. They will guide you through the authentication process and even on refunds in case your item is counterfeit. I really appreciate what Authenticate R Us has done for me.

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Blair W ~ Nov 3, 2021

Authenticators R Us absolutely saved me after I purchased an inauthentic Louis Vuitton necklace from eBay and needed an official letter to open a claim with my bank - after going to two other authenticators that were uncomfortable authenticating a necklace, but their team was SO knowledgeable and helpful not only about the authenticity of the piece but about the process of disputing the item, how eBay works, etc. AND on top of all that it was all done very quickly!

10/10 thank you so much!

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Aug 2, 2021
Subject: Re: Coach Georgie Completed Deluxe Evaluation & COA

Thank you so much! I was surprised at how you actually researched about it. You are the only authentication site that
provided me with a lot of information. I really appreciate it. I will definitely ask for authentication again if needed.
Celeste

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06/17/2020

Thank you so much! I really appreciate all your help! I’m sure I will be sending more items for you to authenticate soon. Thanks for always providing timely and helpful responses.
Mong Thanh

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4/10/2020

Oh Catherine and Authenticator R Us, my hero! I had initially went to Authenticator R Us for a post purchase authentication. Their respond time was extremely fast, within MINUTES! And that does not apply only to "Your bag is authentic/fake, ok bye!" It's, "you have a problem, let's solve this together!" Due to the pandemic, it was impossible reaching any agent in the website from where I bought my bag, which made this case so much more difficult. So financial companies in which I used to do my transaction for the bag for was the only place left to call in hopes of speaking to an actual person and not an automated system. Catherine and I spent countless days, hours, just talking on the phone and exchanging emails, figuring out what to do, being persistant and calling financial companies day after day. She could had easily provide me the certificate stating the bag was fake, and let me deal with the situation myself, but no, she helped me all the way through! Not once did Catherine lose her patience OR motivation in helping me. For the service charge on the deluxe authentication, my gosh I wish I can give her more! She went above and beyond to help me, and I am forever grateful. I am now a new loyal customer. Catherine, I just can't thank you enough on helping me and trying to calm my anxiety. You have such a huge heart, words can't even explain the genuine kindness, dedication, and care you provide to your customers. I really feel like I requested for an authentication service, and received a friend in return.
Cindy T

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11/18/2019

Hello Miss Katherine
I am so thanks full for all your hard work, believe me or not It looks like I know you for soo long Miss Katherine,
with all those long conversations we had across the phone talking about this purse. Thank you ! And I hope I will have business with you again in the future !
Atte. Maria

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09/26/2019

"I have dealt with "authenticatorsrus llc" for approximately 4-5 years. They exceed my own extremely high expectations everytime i use them. Their response time is always, without fail, superb despite the time difference between our two countries.

They rapidly request further info if requred. I have always personally opted for the registered certificate being issued, this helps me provide evidence in the future should I insure the item or sell it to someone else. I feel secure in the knowledge I have a professional, extremely experienced expert to protect my hard-earned money from either fraudulent sellers or buyers of my bags. The level of customer service is incredibly high, the company make you feel, despite being only one individual, you are the most important valued client they deal with. I would like to express how important their service, accuracy and expertise has been to me on numerous occasions either enabling me to seek a refund for a fake item I have unfortunately purchased or reassurance in the knowledge I have purchased a genuine item. I cannot recommend their services highly enough. Without their expertise over the years I have used them I could have lost approximately £1000 (sterling). In addition, the easily accessible and welcoming service they offer helps to reduce the opportunity for fraudsters to fool genuine honest people like myself."

Kind regards

Mel

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09/20/2019

I am extremely satisfied with your service. Your company has evaluated my handbags in record time, even on the weekend. We have had a happy working relationship for a long time, that started with my associate, sending you my bags, as I am a fashion model and very busy to do it myself. Carla was very happy with your company and when she had to stop doing them for me, highly recommended I stay with your company,

You have been a big help to my successful small business, selling designer handbags, shoes and jewelry on Poshmark, and are always accurate, even if I don't like it when something I want to buy, is fake. You are always honest with me and give me the best advice. Your company is amazing and I am so glad to have you in my corner, .

I love your Bulk Rate package for sellers. I still have five handbags left and then I plan to get another one. I won't use any other authenticity service.

Thank you,

Vanya,

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08/07/2019

My husband and myself had contacted authenticatersrus because we had a fire in our home in August 2018. I had purchased Gucci handbags in the 1980"s. The insurance company insisted these Gucci items were not real but they were because I had purchased them in Kansas City, MO. I called authenticatersrus spoke with Catherine she was so helpful and understanding. We had taken pictures of all the handbags, wallets, etc. they were absolutely FANTASTIC!!! I was so pleased with their expertise and how fast they got back to us. The job that they have done was outstanding. We were so pleased with the result. The insurance company finally believed I had REAl Gucci pocketbooks thanks to Catherine and her team. Job well done!

Thank you again.

Cyndi L

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8/6/2018
"I can not say enough good things about Authenticators R Us. What an incredibly knowledgeable staff they have! Their attention to detail, speedy service, and the accuracy of their report far exceeded my expectations. They asked very detailed questions during the authentication process and inspected every single aspect of my vintage designer handbag. I was blown away by the level of effort they put into authenticating this very rare and very old handbag -- and I know it was not an easy feat. They are simply amazing to work with and I will certainly continue to use them going forward to authenticate my designer handbags. Karen N., Boston, Massachusetts"

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3/21/2018
From Naomi M.
Receiving an item I suspect to be fake is an absolute nightmare but I cannot say enough good things about Authenticators R Us. From their knowledge of the luxury bag industry to the level of service I received, they cannot be beaten when it comes to professionalism and commitment to their clients. I purchased a LV bag that arrived with an awful chemical odor (the first sign I may not have received the item I paid for). Upon further inspection, the bag did not have a date code. When I contacted the website I bought the bag through, I was told conflicting information about the steps necessary to get my money back-- literally every person I spoke to told me something completely different to the last. I was left feeling stressed, confused and like a bit of a fool. Thankfully this feeling ended as soon as I contacted Authenticators R Us! Not only did they reply to all my of my emails within minutes of hitting send, answering all of my questions and getting me the necessary documents within 24 hours of payment, they went above and beyond to help me and put my mind at ease. They even called me to discuss my case and explain that 1) that US law forbids shipping counterfeit items overseas, to make sure I wouldn't inadvertently break the law and 2) to go over exactly what I should say to the website to ensure my claim was handled as quickly and efficiently as possible. Their professionalism and commitment to their clients cannot be beaten. If you ever find yourself needing an item authenticated don't think twice about using this service. I vowed to never purchase from an online reseller ever again but Authenticators R Us were so knowledgeable and awesome to deal with that I'm no longer discourage-- only from now on I will only buy their list of approved sellers! Thanks again, Naomi.

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5/16/2018
Top Notch Service!
I’ve had the pleasure of dealing with this company on a few different occasions. Recently, I had a Louis Vuitton authenticated. The buyer would not accept that, stating she had the bag “authenticated”, and it was a fake. Even with the authentication, eBay was going to take the buyers word.
I emailed “Authenticators R Us” because I wasn’t sure what to do next. Not 2 minutes later, the actual owner contacted me. After I explain what happened, she was honestly more upset then I was..
Ms. “Owner” explained step by step how I was to proceed. Contacting me everyday for an update and guiding me in my next step.
Because of her advice and guidance, I did not have to accept the return and the case was decided in my favor.
This company stands by every bag they authenticate. I may have paid $20 for the authentication, but the service was priceless!

Jamie L

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3/21/2018
From Ameenah
I will definitely be using you again as well as recommending you. It was a pleasure and a sense of relief to know that you handle my affairs in such a timely manner . I have already been refunded in less than 10 hours!
Thank you.

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3/24/2018
Just want to say thank you for all your great advice. I listed the Coach bucket bag this afternoon for $179.99 plus shipping. In an hour, it had sold. (Must have priced it too low). Your wording made all the difference.

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2/6/2017
This company is so wonderful! I recently found out about their services and I am elated with the service they provides. They keeps people like me who work hard for their money from spending it on fake designer bags and wallets. Since finding out about this company I will no longer purchase designer handbags or wallets without her taking a look at them first! Their services are so worth every penny. I recommend Authenticators R Us to anyone who wants to have their purses and handbags professionally looked at. You won't regret using this company, I promise! Kuuipo

11/20. 2016
Hi Authenticators R Us,
I am very impressed and pleased with the amazing work that you have done on my bag. You did a wonderful job. I hope I will be able to work with you again in the future. Thanks again for your help and I appreciate it.
Best regards,
Quynh Regola

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From: Mel
Date: Tue, Jun 14, 2016 at 9:52 AM
Subject: RE: EVALUATION & CERTIFICATE
To: Authenticators Rus <authenticatersrus@gmail.com>

Thank you for your impeccable and incredibly fast service! I cannot recommend authenticatorsrus highly enough. FANTASTIC!!!!

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Thank you so much for all you do ! I am very spoiled when it comes to my bag Authenticators. Let me stress , I started with Authenticators R US LLC. And I have since used other companies for my Authentications . They absolutely DO NOT COMPARE!! I am very pleased with thier services and I'm here to stay.
Thanks so much !!
Serena
Amelia's Handbag Exchange

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I bought a MICHAEL Michael Kors Bag online and was so excited to use it. I wanted that bag since last year and couldn't find any here in the Philippines. I decided to order it online in the US but when it arrived after a few days, I questioned it's authenticity. MK bag isn't cheap and I spent a lot on shipping alone! I didn't want to go through the hassle of asking for a refund/reship/waiting again for days or weeks. I really like that bag and I didn't want to let it go. Reasearching on the internet on how to spot fake and authentic bags didn't ease my mind. Seriously, it just gave me headaches! I am thankful though that I've found a post on eBay on how to determine the fake ones and then saw there about Authenticators R Us. I contacted them and they helped me. After a couple of hours, I received a message from them with the result and the Authenticity Certificate! It was one of the best message I received ever! Surely, paying a bit for peace of mind won't hurt. Considering you bought a bag worth hundreds of dollars, how little it is for the peace of mind you'll get knowing you have an authentic one. Now, I can wear my bag confidently!

I will recommend you to my friends and anyone who need help with their bag purchases! Thanks a bunch!

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I decided to try Authenticator R US as it was recommended by an eBay article on how to determine if a bag is authentic. VERY HAPPY with this decision. Prices are very reasonable. What I LOVE most is their explanation of why a bag is authentic or non-authentic. Their explanation matches up with many articles I've read and heard about authenticating MK bags. Moreover, they provided the model, model year, original retail price, current condition, and an estimate of current resale price.

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I have used this website to authenticate Coach and Rebecca Minkoff bags before I purchase them on ebay and poshmark. They also have a great bulk rate as well. I would never buy a bag without having it authenticated by these knowledgeable pros and I highly recommend them!

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I am delighted with the evaluation on my handbag. What a lovely surprise! I bought it second hand from a shop but was not 100% sure about it so its great to have the proof. I was thinking about selling it that is the reason why I asked for your expertise.

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Woo, thank you very much for the quick and detailed answer! Your service is top-notch!
I'm so going to get that bag!! :))
Have a wonderful weekend :)

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Gabriela

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I bought it. Yes I'm very satisfied, you have always been very helpful and encourage communication. Thank you so very much!!! You're the only one I'll use and I refer you to everyone who asks

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️ thank you.

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"Thank you so much Catherine! Your team is heaven-sent in helping ease our worries. Please continue with the good work & the fight against counterfeits, imitation, piracy and the trade in fakes. More power to you and your company! - Jamie (Philippines)"

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This site is just great! The results are quick, personal, and guaranteed. Catherine is a gem. She follows up with you and gives you all the information that you need to help get your money back if it's a eBay purchase. I'm so glad that I found this site. I recommend to anyone looking to authenticate a Michael Kors bag. Thanks to Authenticatersrus .

DG

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Authenticators R Us is just wonderful! Fast, Professional Experience. Counterfeit item purchased on eBay. Their team acted swiftly and professionally asking for various photographs of specific areas on the bag. She even communicated directly with eBay without being asked and I have no doubt without their knowledge and assistance throughout this horrible experience, they assisted me in securing a refund. I cannot speak highly enough of this wonderful site.
Eternally Thankful Karen L.

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